Return to Vietnam: Offering Global Perspectives to a New Generation

11 August 2016, Hanoi, Vietnam (Postcard)

“… On perhaps my eighth trip here over the past two decades, I have visited with family and colleagues from Da Nang & Hoi An in the Central coast to HCMC/Saigon in the South, to Hanoi in the North.  On this trip, I made it to the mountainous region of Sapa just as the emerald rice paddies were at their most verdant peak.

Here in Hanoi, I was invited to teach an international business class to a young, eager and “green” crop of college students at the Foreign Trade University.

It has been an honor to pass on my global insights to these Vietnamese students.  I hope they will be inspired and grow into future explorers and leaders at home and further afield… MDN”

mark-hanoi-aug-2016-back17 July 2016, Midway City, California

“Take my suitcase,” my father offered as I searched my parent’s home for luggage to carry my books, gifts and various items for a month-long trip to Asia.  As a seasoned globe-trotter, I usually bring only carry-on bags for most trips… but this journey would necessitate more baggage.

As my father handed me his dusty black nylon Samsonite, which he last used on a trip to Seattle for his brother, my uncle’s funeral in March 2015, he did so with a nostalgic gesture.  “I don’t think I will be using it again,”  he said firmly, as has always been his manner throughout my upbringing.  The words struck me as I couldn’t really fathom him not traveling, ever again… the man who instilled such a great sense of exploration in me.  From the many visits to American national parks where my brother and I slept in the backseat of his Toyota camper, to a European vacation to visit my brother when he was stationed in Warsaw, or a return to Vietnam to visit relatives.  This wanderlust has been rooted deep in my cultural mindset, physical stamina and restless soul.  I just couldn’t imagine retiring luggage — or a traveler at heart who could no longer venture forth.

Prior to the trip, I consulted my oncologist friend on whether I should go on the trip at all as it was a delicate stage in my father’s health.  His cancer had reappeared in the Spring as a Stage 4 development, and some doctors suggested this time would be tougher and more unpredictable than before it went into remission.  I also noticed a change in my father’s attitude, as he was more resigned towards the inevitable.

About two months earlier, my colleague at Cal State University Fullerton (CSUF) had asked if I would be interested in teaching an international business and management class at the Foreign Trade University (FTU) in Hanoi, which has a long-standing faculty and student exchange program with CSUF.  I initially agreed, though took precautions in the event I had to return home earlier than expected.  Also, the summer would be full of international travel as I had work meetings in London and an alumni reunion in Italy in June… and knew that beyond this season, I would need to stay closer to home.  Then as July approached, I packed my bags and my father’s suitcase, and left for Singapore for a stopover to visit with former classmates prior to arriving in Vietnam.

1 August 2016, Hanoi

“The women of Sapa are examples of savvy global entrepreneurs,” I explained to my class upon the start of our second week together.  “They were trekking guides, spoke many languages, invited foreigners to stay with their families in local homestays, and got us to buy all these handicrafts they made!”

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I had just spent the weekend and taken the overnight train to the mountainous region of Sapa, where our group hiked all day in the rain and across rushing streams to the village of Lao Chai.  The journey was worth every soggy step as we were immersed in the cascading, terraced emerald rice paddies and welcomed by hospitable and enterprising local hill tribes.

The journey provided me with some local anecdotes for my class of 32 Vietnamese college students at FTU, many of whom were age 21 or younger and had not left Vietnam.  As their teacher, I tried to inspire them to become astute decision makers as they experience more of the world.  Unanimously, they all wanted to spend time working or living abroad; no surprise, as the focus of FTU is on international business.

Personally, it was an enriching experience for me to be invited back to Vietnam to offer my global perspectives.  My previous trips since 1995 have been short, after having left the country of my birth over 40 years ago.  I shared with the class stories about growing up in America, and how it was a more individualistic yet an innovative culture.  Later, I would go on to work for a multilateral organization — the WTO in Geneva, and support multinationals like FedEx and Toyota with trade negotiations at ministerial conferences in Mexico and Hong Kong.  When we discussed the Saudi Arabia culture case from the textbook, I recounted a trip to Riyadh with my boss to advise on the country’s WTO negotiations.  From meetings with officials in Brussels and Tokyo, to speaking on panels in London, Sao Paulo and Shanghai, over a decade of international trade work provided useful insights to the students on the conduct of cross-border transactions, regulatory frameworks and collaboration in cross-cultural teams.

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By the time we finished the class with group presentations on August 12, I was delighted that several of them told me they were inspired by what they learned, and would seek global careers after graduation.  My greatest hope for them, or any of my students, is that they can be better prepared in their education to succeed in whatever their passions or dreams they want to achieve — in a more borderless, connected and competitive world.

As for me, I decided to return to California the next morning even though I usually would linger and catch up with family and friends in the region.  I had some events to attend to back home with my day job and creative gigs, prepare to teach again in the fall semester at CSUF, in addition to the annual gathering of UCLA Anderson’s global MBA programs where I remain active in the alumni network.

Also, I was simply, eager to spend some quiet time at home with my father and family given that in the following seasons, the days will grow shorter… and with the faster passage of time, a sentimental and inward journey awaits.

In the uncertain yet inevitable paths ahead, we can only hope for good health, greater happiness, and a lasting love and legacy that transcend the boundaries of the short time and space we have on this earth.

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When Worlds Align: 2015 Year-End Reflections and New Year Greetings

1 January 2016, Los Angeles, California

“When Worlds Align:  2015 Year-End Reflections and New Year Greetings”

“Make sure they call you Professor Nguyen!” My friend Nhutrang said jokingly when I announced I would start teaching an International Business Management course in January 2016 at California State University in Fullerton.

My dear friends Phong and Nhutrang were hosting a holiday brunch at their home in the Washington DC area where long-time friends joined, some whom I had met during my first time in DC in 1993 when I started an internship on my 21st birthday at the Department of State.  Earlier that week, I had lunch with Ambassador Tomseth and his family, who was the Chief of Mission on my first trip abroad as an intern at the American Embassy in Vientiane, Laos in the Summer of 1994.  Over two decades later, it seems timely and appropriate for me to impart some of that knowledge gained from international and entrepreneurial pursuits to a group of millennial students and global citizens.

Sometimes and in distant lands, worlds align… as was the case on my first trip to Colombia in November to visit my long-time musical collaborator Juan and his family. Since we met in UCLA Extension’s music program in 2009, we have been writing songs together and released our last album “The Universe in Me” in 2012 (also when I closed the full-time operations of Planet LA Records).   After a three-year impasse, we are about to launch our defining effort and musical called “Lovers and Angels” about the City of Los Angeles on January 4, 2016 (click image below for a preview).

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It was also an opportunity to visit my Fletcher School classmate Jeroen who is now the Belgian ambassador to Colombia. The worlds of music and international diplomacy crossed in Bogota… leaving me feeling a bit nostalgic about a diplomatic career that could have been, and the hope of a creative legacy that has yet to be.

2015 also took me to other new countries including Sweden in April following an aviation conference in Germany and a visit to manufacturing facilities in Italy, as part of my work with global sourcing company Wessco.  While in Milan, I caught up with my MBA classmate Daniele who suggested hosting a reunion in Italy next summer. I also returned to Asia in July with my mother on a trip to Japan, Singapore and Vietnam, and to attend the graduation ceremony for the dual-MBA program between UCLA Anderson and the National University of Singapore.  During that journey while in my birthplace of the beach town of Da Nang, I woke up to the news that I was appointed to serve as vice president of the UCLA Anderson alumni network for a three-year term.

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My father wasn’t able to join us in Asia, though fortunately his health has stabilized since his major surgery.   His uncertain condition has been a constant reminder to appreciate and take every moment in stride.  In the Spring, my family traveled together to Seattle for the funeral of his brother, my uncle Ky who passed away in March.   We had a large reunion among my cousins, all of whom had children of their own – in contrast to my brother and I who have none.

As in previous years with Planet LA, I continued to facilitate synergies between artists, brands and causes by supporting partners including Whole Foods Market and their charity Whole Planet Foundation with an annual Pre-Grammy party and Summer Music Series.  The third annual party set records by raising more than $20,000 for global micro-lending programs and was attended by over a thousand industry guests.  Planet LA also showcased emerging and global artists during the SXSW festival, the Gibson Guitar showroom and with other partners.

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As I look back upon 2015, it was the first year in awhile where my diverse worlds came into balance, both personally and professionally.  My family was intact and distant friends still close. I was gainfully employed and could better serve my professional and creative communities, and alumni network.  For the first time in three years, I was able to write music again and will soon share this labor of artistic passion.  And, after selling my homes in DC followed by years of transitory living between family and friends, I found my own place again.

My footing has been restored after a prolonged journey defined by relocation, repositioning and reinvention.  Now, I am in a good position to share some of these lessons in a classroom and beyond.  Often times, it takes focus and perseverance to set worlds that collided back into harmony and alignment.

So thank you to my dear family, friends and believers for their unconditional support and faith in my hopes and potential.  Best wishes to all for a promising 2016!

* * *

Lifelong Learning and Lessons Learned

July 7, 2015, Singapore

“So, what do you hope to accomplish with this degree?” my fellow classmate Jakob asked, as we celebrated after our graduation ceremony earlier that day from the National University of Singapore (NUS) Business School.

The question struck me — was this second chance and effort at reinvention going to lead to a more balanced professional career, or will it be filled with as many thrills and spills as the preceding go around?

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Life can be ironic as it is forgiving as I had come full circle after two decades and double degrees from the same institutions UCLA and NUS (a BA in 1994 and an MBA in 2014 from UCLA; a Fulbright Fellow in 1995 and an MBA in 2015 from NUS), and had reached a point where I was finally finished with school, but not with learning.  In fact, I was far from done in my association with these repeat alma maters…

July 14, 2015, Da Nang, Vietnam

“It’s official! Welcome to the Executive Committee as VP!”  Wendy the president of the UCLA Anderson Alumni Network of over 30,000 Andersonite Bruins, wrote in a congratulatory email I received upon waking 14 hours ahead in the place of my birth, Da Nang, Vietnam.   I had been confirmed as vice president of the alumni network a year after graduation and having served as president of the class of 2014 UCLA-NUS Global Executive MBA for the Asia Pacific.

As I gazed outside towards the bright, rising sun as it dashed above the South China Sea, the moment seemed all the more amazing.  All this privileged education, the ability to serve in global institutions, pursue a creative passion, and yes, perhaps still have the drive and ability to accomplish something more meaningful.   What do I hope to accomplish?  How should it be defined or measured?  (maybe based on return on investment (ROI); now that I have an MBA, I probably should think that way!)

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Why was I provided such incredible opportunities, as opposed to the fisherman hauling in his catch that morning to feed his family, or the taxi driver waiting to earn a 40,000 Dong fare (about US$2), or the budding local entrepreneur who had a later start than I did as Vietnam embraced capitalism two decades after the end of the war?  Not to downplay their livelihoods, but I do feel very grateful.

Coincidentally, 1995 was when I first returned to visit the country after leaving in 1975 at the age of two as the war ended with just a small suitcase of clothes my parents had packed, though with plenty of space for a hopeful future.

Over the past two decades, I’ve returned to study, work and vacation on more than a dozen trips to Japan, Great China, Indochina and the rest of Southeast Asia.   Every time, I’ve been amazed by the energy and dynamism of the region — and how increasingly interlinked it is with the America and the rest of the world, whether culturally or economically.

Given my cross-cultural upbringing and education, if I can serve as a bridge between East and West and improve commerce and understanding — then that’s a useful purpose.

July 17, 2015, Hanoi, Vietnam

Văn Miếu known as The Temple of Literature — is Vietnam’s first imperial university founded in 1070 by then King Lý Nhân Tông for the nobility and wealthy based on Confucian principles and worship of knowledge.  I first visited this historic site in 1995 along with two American classmates studying at NUS in Singapore.  Today, I thought it would be fitting to end my latest journey to Asia by paying homage to this academic mecca.  For good measure and appreciation, I brought along my latest credential earned over the past two years of hitting the books and sweating out the exams (not to mention, in sweltering humidity that day).

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For over 700 years, this esteemed institution paid utmost respects to its teachers, laureates and elite students that excelled in their tests as they strived to attain revered status as mandarins and become public leaders.  Since 2010, it has been a UNESCO World Heritage Site and is often filled with tourists as well as locals who come to pray for skill on their own exams (or usually, parents praying on behalf of their children), and all can now buy lucky amulets with encouragements like “Study” and “Intelligence” for just a dollar.

The temple’s layout is similar to the Chinese temple at Qufu in Shangdong, Confucius’ birthplace, and divided into five main courtyards, with the third containing the “Well of Heavenly Clarity” before approaching the inner sanctums.

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I came here today to reflect, whether divinely or in egalitarian spirit, upon my own lessons learned in the classroom or otherwise over the past two decades (and recognize we all have different objectives, so not proselytizing).

Here is my simple list of three:

Humility Leads to Growth:  The more I am able to learn, whether it be a new skill or from an unforeseen perspective, the more I feel humble and enlightened.  Humility often arises from an open mind and heart, which allows growth to take place.  This could come from an engaging conversation with someone we thought was too different, or experiencing the world.  Otherwise, we may become too fixed in our ways.

Giving is Rewarding:  I have found that offering my time, knowledge or resources to support others or a cause is a wonderful and fulfilling investment, especially when it’s done with no return expected.  Generosity is rewarding in itself as well as to society.

Opportunity Offers Great Potential:  Perhaps being an immigrant, I have had an engrained sense of not taking opportunities for granted.  In approaching each new idea, partnership or innovation — I instinctively think of whether it is possible to attain the synergistic 1+1 = 3, which should make something that is not ideal better.  Opportunities can be remarkable if we achieve their greatest potential.

With these lessons learned and latest credentials earned… I still have much left to accomplish whether as a business leader, a humble servant or in lifelong learning.

*  *  *

A Good Fortune in New Orleans and 2014 Year-End Greetings

French Quarter, New Orleans, 19 November 2014

New Orleans 2014

“… Long life, much travel and creativity… you have found your balance — except for love.  That will come later as you make money again… and be less analytical!”  Gina the Gypsy told me as she closed my palms, after a brief reading in Jackson Square.

I’ve traveled here several times before — with a love, to witness marriage in this historic square — and on the verge of a new career at a crossroads. 

Now, here on behalf of a new job — I’m starting to regain my footing again.”

* * *

December 26, 2014, Southern California

In 2008 on my previous trip to New Orleans, I met with a potential employer from Switzerland which would have kept me in a global career – but instead, pursued a passion and started working for myself the following year.  A global financial crisis hit, and I managed to survive out West, barely, in support of creative artists.

Just as I was about to catch a flight back to L.A., I walked passed Gina in Jackson Square, who casually insisted that I could benefit from a quick reading at a reasonable price:

“Your family is overcoming cancer, and some other ailments that will pass. And you, you have a strong aura. Long life, much travel and creativity… you have found your balance…” she explained.  That sums up the year.

Tokyo Dinner 2014Hawaii Dinner 2014

Paris Dinner 2014February began with a trip to Tokyo en route to an MBA session in India.  In April, I returned to Geneva and Paris which brought back fond memories while en route to a conference in Hamburg. The studies continued in Singapore in May, followed by a visit to Vietnam for a conference and to visit family and friends, and a layover in Hawaii.  It was nice to reconnect with distant and longtime friends, after recent years of being more grounded in L.A.

The studies concluded at the end of summer with my graduation from the UCLA Anderson-National University of Singapore global executive MBA program (“GEMBA”). My event organization skills came in handy as I was recruited to help with the GEMBA program’s 10th anniversary celebration, and also was elected class president and party planner in chief by my peers.

Anderson Graduation 2014Fortunately, my family and father in particular were able to attend the graduation. He had been fighting pancreatic cancer since last year, and was strong enough to overcome a serious surgical procedure and chemotherapy treatments.

In recent months, I returned to the corporate world in a marketing role supporting a global sourcing company. The new role drew from my creative network as I helped re-brand the company with American Idol finalist Pia Toscano and the talented Jared Lee. Meanwhile, I continued to support brand partners and causes at an annual Grammy week event, during the SXSW festival and in a summer music series at Whole Foods Market locations to benefit the Whole Planet Foundation.

GEMBA Celebration Pia Jared

The year ended with a celebration involving my MBA alumni friends, creative artists and brand partners. Corporate types mingled with musical composers, in a spectacular private home and studio in Malibu on a perfect December day.

Studio Malibu Holiday 2014Being an entrepreneur, then returning to school taught me one thing: how to throw good parties!  On a more serious note, it allowed me to connect the dots by leveraging networks and opportunities in ways that made sense and offered value to those involved. Memorable experiences can be precious products.

“You are now in a good place… Love will come later as you make money again… and be less analytical!” Gina said as she finished our brief but surprisingly prescient session, then collected $20.

In what seemed like years of being lost at sea, followed by steadfast determination to right the ship… I feel I am on the right path. 2014 was a good year. The years ahead should be even better with a more sturdy vessel, newfound navigation skills and a stronger sense of direction – to realize personal and professional goals.  In any event and notwithstanding the detours, the journey looks more promising than ever.

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Second Chances and a “New Age” in Singapore and L.A.

1 June 2014, Singapore

MarkBlog-SporeFront-June2014“… ‘Welcome to the new age’!  the familiar chorus from Imagine Dragon’s global hit “Radioactive” reverberated through the atrium at the NUS Business School.

Earlier this year, the band joined me at CES to see Fleetwood Mac in Vegas — and a year ago, I entered this building to embark on an educational journey with familiar institutions NUS and UCLA, and destinations along the way — Shanghai in November, India in February — and this summer, the conclusion of the academic adventure in Los Angeles.

Today, as I prepare to depart Singapore, I am a bit wiser, more optimistic and ready for the dawning of a ‘new age’… MDN”

*  *  *

August 23, 2014, Los Angeles, California

“Congratulations! Look forward to what more you will do for the program,” Dean Judy Olian said as I accepted my second degree from UCLA, an MBA from the Anderson School of Management, after having received a bachelor’s degree from UCLA in 1994.

Anderson-Graduation-Smaller Like twenty summers ago, my parents and brother returned to the campus to witness the ceremony, thankfully.  A year prior, my father was diagnosed with pancreatic cancer and had a major surgery known as a Whipple procedure in January and was still undergoing chemotherapy treatments.

Life sometimes gives you a second chance,” he said, both in self reflection and as a proud parent.  For him, each new day is hampered by uncertainty… though filled with a stronger awareness of the present.

UCLA-Family-Graduation2014The hope and irony of the moment struck me.  Two decades of promise had passed with much ebb and flow, peaks and valleys, marked by cross-cultural studies as a Fulbright fellow at the National University of Singapore (NUS), to a global trade career in Washington D.C. and Geneva, followed by a return to L.A. to pursue creative expression and entrepreneurship.

Then, coincidentally, back full circle at UCLA and NUS again, where I had to start over and retrace my steps in order to find a path forward.  Once again, I became a starving student strapped with huge loans… but more optimistic and humble than ever.

Notably, this year marked the tenth anniversary of the partnership between the two renowned business schools.  What started as a sensible concept of facilitating business education between East and West, led to an established reputation and global rankings of #3 by The Economist and #4 by the Financial Times in 2014.  Of course, we had to celebrate the program’s progress, and since I was known in the class as a professional “party planner” (as a result of all the Planet LA Records showcases), I became highly involved with the commemorative events.

Paul A. Hebert / www.PaulHebertPhoto.com

Paul A. Hebert / www.PaulHebertPhoto.comSomehow, it made sense to align an MBA anniversary celebration with talented musical performers and corporate sponsors including from my new employer, and in historic settings in Southern California.  It was gratifying to help create these memorable experiences, which sure required a lot of education and risky business ventures to master the art of party planning (lol).

At the graduation, my classmates chose me to present one of the teaching awards to Professor Prem Shamdasani, our most entertaining marketing professor who guided us on concepts about branding and customer loyalty, and with much humor and passion.

“Before I begin, I wanted to thank my classmates for the undemocratic election,” I said jokingly before presenting the award to Dr. Prem.  This was due to my selection as the class president, which happened while I was away on an urgent business trip during our final intensive session in August.

Joking aside, it is an honor to represent the class on the UCLA Anderson alumni board and continue to build the academic brand, while helping to sustain the camaraderie of our group… and yes, probably more reunion parties to plan!

On a personal level, the past two years have been an amazing opportunity to gain more practical career skills, and to offer greater emotional value in every moment… given this precious, second chance at learning and life.

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From Bollywood Premieres to Hollywood Releases

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14 February 2014, Mumbai, India

“We had our wedding reception here,” Bappa mentioned as he and his driver picked me up in a bright red Audi from this hotel (ITC Maratha Mumbai).

As we drove past the airport, there was a huge billboard announcing the release of the Bollywood film “Gunday.”

“Dad has a super hit in this mega film by producer Aaditya Chopra,” Bappa explained.

The name of this Indian movie icon didn’t register, but should have since I represent Bappi Lahiri — India’s “Disco King!”  So unfamiliar, yet somehow makes sense like this overwhelming country! … MDN

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August 16, 2014, Los Angeles, California

“I am so happy to release my latest album ‘Bappi Lounge’ today,” Bappi Lahiri announced as I stood next to him at Yamashiro in the Hollywood Hills, known for its majestic views of Tinseltown and the urban sprawl of L.A.

BappiLounge-FrontIt was the fifth album we have released together in less than four years since my label Planet LA Records has represented the prolific artist “Bappi-da” as he is affectionately known by millions of South Asian fans.  The first release “World, Peace, Love and Harmony” on September 29, 2010 was almost a fluke as I knew practically nothing about Bollywood.  My business partner and I were reluctant to take on such a daunting task, but we did it anyways.

“You are like my brother… I have so much music to share.  Someday I will get nominated,” Bappi has insisted, while I assisted him with Grammy consideration for each new release.  Every year since 2010, Bappi has returned to L.A. with his latest collection of contemporary and traditional songs, cross-over genres and unusual collaborations with American jazz greats, notorious rappers, Middle Eastern pop stars and Indian gospel singers, to name a few.

This time around, he came with his family including his son and producer Bappa Lahiri — who I met for the first time in February of this year in Mumbai, during a trip to India as part of my global studies with UCLA.  Bappa cued up the tunes as his father performed two new songs “Mystery” and “East Meets West” from the electronica-infused album.  The mellow lounge tunes held sway over the courtyard, keeping the conversation hushed.

BappiRelease-pic2“Now, I am going to sing my super hits,” he told the crowd, which was an eclectic mix of Grammy staff, a former member of The Supremes, Bollywood fans and my classmates and alumni from the UCLA Anderson-NUS global executive MBA (“GEMBAs”) who were celebrating the 10th anniversary of the Asia-Pacific program.

“Oh La La… Oh La La!” Bappi belted out.  The song’s fast tempo and catchy chorus quickly changed and uplifted the mood.  The song was a huge single off the popular Bollywood film “The Dirty Picture” — which led to Bappi’s resurgence in recent years.  His duet partner on the song, Shreya Ghoshal has over 21 million Facebook fans (more than Madonna’s 19 million likes)… India’s “Disco King” was back!

As Bappi sang to the dance track, I pulled the audience towards the stage, starting with my Indian classmates, then the rest of the global contingent joined the party.  I knew well from working with creative talent that many of them feed off the energy from the crowd.  Many artists are brilliant because they are egocentric.

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Bappi  began to sing with vigor as the crowd danced around him.  He kept going beyond his scheduled set with encore numbers including his 80s megahit “Jimmy Jimmy” which has since been covered by M.I.A. (a female rapper of Sri Lankan origin who sang with Madonna during half-time at the 2012 Superbowl, and caused a mini scandal with her middle finger).

“Thank you, thank you,” Bappi repeated as he placed his hands together in a namaste-style prayer, signifying the end of his performance.

As my classmates and industry colleagues surrounded Bappi for a group photo in front of the UCLA-NUS step-and-repeat banner… I felt deep inside that somehow, my seemingly impracticable foray in the music industry in recent years — followed by an academic restart in B-school since last year, was beginning to make sense.

BappiRelease-pic1This evening involved many moving parts and dots to connect, marked by years of trial and error.

For the most part, I believe it was a memorable experience for every star and guest that danced and smiled that night — which made it worth the overwhelming effort expended since I began on this passionate journey… five Bollywood albums and counting!

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A Record Snowstorm and Flurry of Perspectives in Tokyo

8 February 2014, Tokyo, Japan

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“… the snowstorm began late in the evening as I left R2 Lounge in Roppongi where old friends, creative colleagues and current classmates gathered, celebrated and cross-pollinated in the midst of the Tokyo winter.

It’s been nearly four years since my last trip, and my Fletcher friends from the mid-1990s remarked how astonishing my network had evolved since we last met in 2010, with entertainers and MBA students now among the mix.  Perhaps the coming Spring and future visits will yield a flowering of new perspectives.  MDN”

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7 February 2014

Tokyo, Japan

“You know so many salary men!” my former colleague Sayaka Shiomi said with exaggerated surprise.  She had supported me during the founding of Planet LA Records while we were students in the UCLA Extension program on Entertainment Studies between 2009-2010, and recently moved back to Tokyo to carry on with her career as a music journalist.

Sayaka was referring to my Fletcher alumni friends in dark suits at the Japanese trade and defense ministries, as well as recent MBA colleagues who worked for Japanese insurance and construction companies.  She, on the other hand, was wearing her trademark leopard print skirt which matched her fuzzy purse and seductive name cards.

Earlier in the evening – my Fletcher friends and I exchanged our new and updated business cards at Sushi Zanmai, a fantastic restaurant next to Tsukiji seafood market in the Ginza district.  I would often stay at a hotel in Ginza like I did this past trip just to have sushi for breakfast in Tsukiji, or sometimes observe the record-setting tuna auctions in the early morning hours.

Since we last gathered in 2010 during a Fletcher alumni dinner, most of my Japanese friends had more elevated titles:  Director, Vice President, Head of Unit; and most were still working at the same government ministries and corporations.   My business cards this time were no longer black and white with raised ink as issued by a traditional law firm, but had a unique Planet LA logo as founder of a music entity.  They must have thought I had a serious case of confused identities, and commented on the flexibility for career changes in America compared to Japan’s traditional employment for life.

After dinner at the hip R2 Lounge in the entertainment district of Roppongi – Tokyo’s version of Hollywood or Times Square – the distinct groups from my past and present mingled uncharacteristically but in good fun.   Japanese suits and rebellious rockers, fighter pilots based at the U.S. Embassy, a dash of French and Italian expats, along with a Ukrainian girl who had become a Japanese citizen – found common ground despite bureaucratic rigidity and creative frivolity.

Some of us continued on to a live music venue called Red Shoes in Aoyama until past 3am as the largest snowstorm in a decade hovered over Tokyo (which ended up canceling my flight).  The restless conversations continued on as we ended the evening at one of the city’s all-night, yet elegant watering holes called Bar Deuce — savoring whiskey cocktail nightcaps turned champagne breakfast elixirs until the patient manager politely told us he was closing around 8am.  By then, daylight revealed a vast megalopolis covered in a new snowy coat.  So chill, cleansing and enticing like the evening that would not exhaust itself until dawn.

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Hitting the Re-Start Button in L.A. and Singapore

Singapore-2013-Front 4 June 2013, Singapore

“… Déjà vu, nearly twenty years later as I have returned as a student at the National University of Singapore (NUS) Business School.

And, coincidentally it is also linked to UCLA Anderson School’s MBA program — so it’s time (again) to learn and re-learn in two familiar settings and institutions.

I didn’t think I’d have to hit the restart button at the age of 40 — but life is full of irony and wonder, surprises at every turn of fate and circular path… MDN”

*  *  *

23 June 2013, Los Angeles, California

A year ago, I celebrated my 40th birthday on a glorious Saturday evening while enjoying performances by many artists my label has showcased since 2009, surrounded by family and friends from my creative and diplomatic worlds.  Though, the celebration was tinged by uncertainty after a challenging and ultimately, impoverished three years as an passionate entrepreneur.  My former business partner and I were about to close the offices of Planet LA Records on June 30, 2012.  Nevertheless, the foundation of what we had built among our artists and brand partners would continue and strengthen (and later manifest into wonderful collaborations this year during Grammy week and the annual SXSW festival).

My birthday wish a year ago was for a fresh start, a re-start — as I knew the course I was following at the time was unsustainable, and heading in the wrong direction.  Too much risk was taken while navigating unchartered waters of the music industry’s rocky business models.  Like a ship that had veered off course, I had to re-gain control of the wayward enterprise and my own destiny.  At that pivotal juncture, I decided it was time to re-invent and re-invest in my skills through new academic and professional pursuits.

For the rest of the year, I re-connected with my professional network about career options while considering leading M.B.A. programs.  I interviewed for positions that would have taken me to Africa or Asia, and also applied to graduate programs back East, in Madrid and Singapore.  There was a diminishing possibility that I would stay in L.A. beyond last year.  In any event, I was confident I would still be able to turn the ship around and away from the undertow…

“Peach blossoms during Lunar New Year… the orchid from last year has re-bloomed with eight yellow stems,” my mother pointed out while I helped her in the garden this Spring.

“These are auspicious signs!”PeachBlossom she insisted.

For the past three years, I kept saying I would help her re-plant and fertilize the flowers, trees and succulents — however, I was entirely driven on launching my start-up business, and didn’t stop to do so, or re-gain my footing… until this season.

By April, after sowing many seeds last year — some fantastic options appeared.  Last month, I accepted an offer to work with MNET/CJ E&M, an Asian entertainment conglomerate to support their brand partnerships.  Weeks later, I embarked on a flight to Singapore to begin my Executive M.B.A. with the UCLA Anderson School of Management and its partner program, the National University of Singapore (NUS) Business School.  Coincidentally enough, I attended both academic institutions in the mid-1990s — and two decades later, have hit the re-start button.  This time around, the settings may be familiar, but the situations are decidedly better.

Spore-City1There is a Buddhist expression in Sanskrit known as “Saṃsāra” or the “cycle of existence” and how one may be caught in a vicious pattern due to ignorance, anxiety and dissatisfaction.

Buddhist philosophies encourage individuals to recognize and attempt to break free from Saṃsāra and suffering in order to reach enlightenment.  This is not necessarily religious dogma, but does provide useful guidance in life — whether to learn from past mistakes, achieve a heightened awareness of the present, or gain greater focus for the future.

I tend to get a bit self-reflective on days like this — and grateful that I can look back upon the year with much satisfaction, more knowledge and higher hopes that I am on a better path.

Nevertheless, there is still much distance left at sea on this exciting journey… and before I will reach the stability of land and more promising territory.

Today, it has been a happier birthday!

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“Conscious Capitalism” and Lessons from the Bangladesh Factory Collapse

Washington DC, May 4, 2013 and United Airlines, Flight 802 (LAX to Singapore), May 14, 2013

“Wal-Mart and other Western retailers share some of the blame,” my friend Hussain said as we stayed up late talking about D.C. politics, global affairs, and tips on M.B.A. programs.

“Their focus on maximizing profits has squeezed suppliers to cut costs in dangerous ways, creating unsafe working conditions,” he added.

We were discussing the tragic collapse of the Rana Plaza garment factory in Dhaka, Bangladesh on April 13, 2013, which injured over 2,500 and killed 1,127 workers.  The factory is one of over 5,000 in the country, which is the world’s third largest exporter of clothing after China and Italy at $20 billion in exports annually, and employs over 3.6 million workers earning a minimum wage of less than $40 a month.

Hussain had just returned from Bangladesh a few days ago, though as a son of a distinguished diplomat, he had spent much of his life abroad including grade school in Geneva, university studies in the D.C. area then graduate studies at the Fletcher School of Law and Diplomacy in the Boston area where we were classmates in the mid-1990s.  In the graduate dormitory Blakely Hall where we and about 60 students lived while at the Fletcher School, I remember seeing pictures of Hussain and his father, the former Ambassador of Bangladesh to the United States, taken with world leaders including President Reagan and Pope John Paul II.

After the Fletcher School, Hussain collected more graduate degrees in law and business with a J.D. from Georgetown University and an M.B.A. from New York University.  Our conversation veered towards M.B.A. programs and corporate profits in the age of globalization,

“Well, multinational corporations are not only driven by profit… they can do good,” I noted, given my work on international trade matters for over a decade, including at the World Trade Organization in Geneva, and private law firms in D.C. and L.A., and more recently as an entrepreneur in the entertainment space.

Though, unlike Hussain – I had not received in-depth training on corporate behavior and financial analysis – and decided recently to enroll in the UCLA Anderson School of Management – National University of Singapore Business School Global Executive M.B.A. program, starting this month.

“Consumers are more aware of product supply chains, look at Whole Foods Market and organic producers – it’s not all about the lowest price,” I explained, given my partnership with Whole Foods over the past several years.

I had also been reading “Conscious Capitalism” by John Mackey, the Co-Founder and Co-CEO of Whole Foods Market and Raj Sisodia, leaders in advocating more benevolent business philosophies.   In the book, the authors write that: “Conscious businesses think caringly, creatively, and strategically about the environment.”

Mackey also noted that Whole Foods Market from early on developed a strong partnership with their suppliers – and not just based solely on profit margins.  In fact, the original store established in 1978 in Austin, Texas was on the verge of closure after a serious flood – and it was the suppliers that urged the specialty retailer to rebuild and provide shelf space for organic and natural products that struggled to find distribution in other grocery chains.  Now, Whole Foods Market has nearly 350 stores in prime locations like New York City’s Time Warner Center who I met with earlier in the month, and a market value of nearly $20 billion.

Since 2010, I have fostered a collaboration between my entertainment entity Planet LA Records, Whole Foods Market and its charitable organization Whole Planet Foundation by raising awareness with artists and brands during the SXSW festivals, Grammy Awards week and music events.  This has exposed me to partners who have business models and value chains that are mindful of product sourcing, sustainable practices and equitable standards of corporate social responsibility (CSR) – sometimes referred to as the “Triple Bottom Line” of people, planet and profit.

Interestingly enough, Whole Planet Foundation collaborates with many of these suppliers in the over 50 countries where it has global micro-lending programs averaging $160 per loan to mostly women entrepreneurs and households with an impressive repayment rate of over 90 percent – creating stronger bonds between Whole Foods Market as the retailer, its over 50,000 suppliers and the millions of American and other consumers that support them.

Some promising examples include Sambazon and their preservation of Amazonian rain forests and support of small farmers of acai berries; VOS Flips and their sourcing of natural rubber products and matching donations of slippers; Nika Water and their donation of all profits to clean water and other causes; Mrs. Meyers cleaning products made from non-toxic and essential oils; Justin’s Nut Butter and their sourcing of sustainably-harvested cacao for their chocolates; Wear Pact clothing made with organic cotton in sweatshop-free facilities, and many others.  These are profit-driven businesses with unique stories and charitable aims, which can prosper in the age of “conscious capitalism.”

In fact, the recent factory collapse in Bangladesh has spurred widespread social media and other demands for preventative action – importantly, among the world’s leading clothing brands like H&M, Gap, Zara and other major retailers.  In the wake of the disaster, a coalition of private, non-government and public interests have formulated legally-binding agreements aimed at improving safety conditions in the factories of Bangladesh.

Earlier this month, some of the largest retailers including H&M (the biggest buyer of clothes from Bangladesh) and Zara have reached a critical agreement aimed at improving labor and safety conditions, though have argued that such agreements would only be effective if a substantial threshold of global suppliers also align their practices.  Some U.S. companies like Gap and Wal-Mart have argued that strengthening “best practices” and self-enforcing agreements are preferred, while others like Disney have suspended supplier relationships in Bangladesh in favor of suppliers in countries like China and Vietnam.

Having been born in Vietnam which also offers cheaper labor and less enforced standards – I can certainly empathize and support poverty alleviation and economic growth despite the costs.  Like the Industrial Revolution in Europe and America in the late 19th Century, rapid development certainly took a toll on the populace and the environment – and conditions were pretty awful for the working poor before an expansion of the middle class.

Given the speedy actions among a handful of key multinational retailers – spurred by swift public outcry to the Bangladesh factory disaster that killed over a thousand exploited workers, there is hope that businesses are not only driven by the bottom line.  In fact, these twin objectives of better standards and higher profits – often requires greater harmony between the trinity of the modern business model:  sensible suppliers, benevolent retailers and aware consumers.

On a personal level, and as I write this on a United flight from LAX en route to Singapore as I embark on my M.B.A studies this month – I hope to contribute to the global business dialogue in a profitable, as well as meaningful manner.

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Déjà Vu in Singapore and Los Angeles: Re-Learning and Renewed Opportunities

Singapore-FrontMar2013

17 December 2000, Singapore

“…  yet another déjà vu along the Equator — and another return to the self-proclaimed Switzerland of Asia.  Since my last trip over two years ago — the city has become more affordable owing to both the strength of the dollar and my own rising income.

And, new additions — malls, of course — and the first child of my friends Ron and Annemie — Otis!

Now, as he ran barefoot in the grass while gurgling his first phrases of Dutch and English — he will soon grow, and quickly.

Singapore-BackMar2013

As the Millenium marches on — we are all bound to evolve… MDN”

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March 21, 2013, Los Angeles, California

We like entrepreneurs.  They add a lot to the peer learning of the program.”  One of the professors in the interview committee said over a speakerphone from Singapore.

Based on your credentials and our discussion today, we intend to grant you admission,” another professor added.  “Congratulations, you will receive a confirmation shortly.  We hope to see you when the program starts in May in Singapore!”

As the call with the UCLA-NUS (University of California, Los Angeles and National University of Singapore) Executive MBA committee ended, it felt like déjà vu — though not in a circular and redundant sense, but rather as if being lifted up a spiral path, which would finally allow me to move upward and forward after a challenging three years as an entrepreneur.

Over two decades ago, I began my university education at UCLA and graduated in 1994, then went on to do a Fulbright Fellowship at the National University of Singapore from 1994-1995 before my graduate studies.  I find it rather coincidental these two institutions have linked their renown MBA programs, and that I would be returning to both soon, for a second round of training.

In fact, the start of Spring had been particularly eventful, and earlier the same day I was offered a job with a global media company I had been interviewing with over the past month.  I had more meetings with their executive team, who told me they were ready to welcome me on board starting May 1.

After an incredibly difficult year in 2012, in which I had to reassess my career and life ambitions (coincidentally upon turning 40) — I actively took steps towards re-learning and re-focusing.

Last year, my business partner and I closed the offices of our start-up Planet LA Records in June 2012 (a week after I turned 40; something about that milestone…).  I then applied for new positions and with MBA programs in L.A., as well as the Midwest, East Coast and options abroad — which might have taken me back to Asia or Europe, where I had lived and spent much time in my previous profession.

Many who I encountered were often intrigued or perplexed by my background and transition from a decade-long career in international trade and at global law firms in Washington D.C. and Geneva, Switzerland — to working with musical artists and events in L.A. and cultural hubs like Austin, Texas.

“Why Music?” was a common question I was asked by interviewers.

Music icons and independents alike in the industry would find that a challenging question in the digital age.  As I have learned firsthand, it is extremely tough to be profitable, or even sustainable in pursuit of a musical career.  Many artists and their supporters do it out of passion and to establish a creative legacy, and not because of any predictable or financial returns.

So, how did I answer this question?  And what does my future look like in 2013 and beyond?  At least, according to my Facebook post today about the pending career and academic changes, 111 friends “like” the news and are curious to find out.

… The answer is, as expressed in the postcard I wrote above from Singapore in 2000:  “We are all bound to evolve.”

As I or we age, grow from pitfalls and progress, learn and re-learn from classrooms and life lessons, and take second chances and seize new opportunities — we must constantly evolve in our perspectives and through our actions.

For instance, a week ago, my team from Planet LA and I returned from Austin, Texas after our fourth consecutive year of showcasing artists during the annual SXSW festival (a leading music and branded-entertainment event).  On the first trip in 2010 after Planet LA started, we brought on tour three bands from L.A. and showcased them at local venues and a suburban Whole Foods Market cafe I reached out to weeks prior, and with no sponsors involved.  On the second trip in 2011, we showcased a dozen artists in front of the same Whole Foods Market and had two in-kind partners offering free snack bars and drinks.  While in town, we saw the posh Gibson tour bus pass by and had joked how cool it would be to go on tour with the bus someday.  A year ago in 2012, we partnered with a collective group to showcase over three dozen artists (including now well-known bands The Lumineers and Imagine Dragons) at the Whole Foods global headquarters in downtown Austin with dozens of brand partners and sponsors.  This year, our showcase with the Whole Planet Foundation on March 10, 2013 attracted a record-breaking, capacity crowd on the main rooftop plaza as we featured leading artists and sponsors in support of Whole Planet’s annual prosperity campaign.  Also this year, our brand partners at Gibson Guitar reserved their national touring bus for the event which was parked next to the Whole Foods Market the entire day.

We are all bound to evolve.

wpf-sx2013-finalflyer

Gibson-WholeFoods

Honestly, I don’t know whether that means I have figured out the answer to: “Why Music?”

Given the challenges and despite the progress, perhaps the time is near to suspend Planet LA after three years, and hope that its innovative business model will transform and live on in a renewed capacity.   I do know that I have gained valuable skills and brand networks that I intend to leverage in a new position soon.   Moreover, I recognize that I have additional and critical tools left to gather and sharpen in my toolbox, and must go back to school.

Interestingly enough, it may well be déjà vu academically and professionally — as I prepare to return to the classrooms of two familiar institutions with UCLA near home and NUS in Singapore, and reinforce my abilities to lead in a global setting and creative environment.

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